The terminal server component of Windows Server allows remote clients and devices to access and use Windows Server desktops and applications. The findings of this white paper are already helping to shape the future direction for SEP functionality on Citrix and Terminal servers. The aim of this whitepaper is to show that Symantec Endpoint Protection can function correctly on terminal servers and where necessary document any changes required to the Symantec Endpoint Protection architecture in order to improve performance or reliability on those terminal servers. This article does not cover deploying Symantec Endpoint Protection 14 to workstation, other more general administration concerns or Citrix server best practice in general for guidance on these topics, please refer to the relevant product documentation. It also provides guidance on recovering from potential issues that may arise during the deployment and a list of useful online resources. This article focuses strictly on providing guidance on how to successfully deploy the Symantec Endpoint Protection 14 protection components to a Microsoft Terminal Server or Citrix Presentation Server. Appendix G: Supporting links and information.Appendix F: Changing the Citrix Vendor Daemon Port Number.Appendix D: Preventing SmcGui, ProtectionUtilSurrogate and ccApp running for all users.Appendix C: Key Processes on Citrix products.

Appendix B: Key Processes on Windows Terminal Services.Using Symantec Endpoint Protection Manager on Terminal Servers.Extra considerations for Symantec Endpoint Protection on Citrix products.Running Symantec Endpoint Protection on Terminal Servers.

It provides information on the best configuration of Symantec Endpoint Protection in Terminal Server and Citrix environments. The following recommendations apply to Symantec Endpoint Protection version 14.0 and later.

Symantec 14